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FAQ
FREQUENTLY ASKED QUESTIONS
Simply fill out the Design Inquiry Form on our Contact page. Once submitted, we'll review your project details and prepare a custom quote.
The more information you can provide, the better. Helpful details include your goals, timeline, budget, inspiration, and any existing branding or reference materials. If you're still exploring ideas, don't worry. Bri can help guide the creative direction.
Custom quotes are emailed within 24 hours.
Yes! We offer a free 30-minute consultation to discuss your project, answer questions, and explore ideas before you commit.
Once your inquiry is submitted, here's what happens:We review your project details.You'll receive a custom quote within 24 hours.If you approve the quote, we'll send your Client Agreement and invoice.Once your signed agreement and 50% deposit are received, your project officially begins.
If you're unsure which package is the best fit, don't worry. We'll recommend the option that best matches your goals, budget, and project requirements during the inquiry process.
Absolutely! Many clients combine branding, illustration, marketing materials, character design, or other services into one custom project.
Yes! Every project is unique, and we're happy to create custom solutions beyond our listed packages and services.
Yes! Bri Artx Studio works with businesses, nonprofits, educators, schools, community organizations, and individuals.
Once your quote is approved, you'll receive your Client Agreement and invoice. A 50% deposit and signed agreement are required before any design work begins.
Every project is different. Your estimated timeline will be included in your custom quote and depends on the project's size, complexity, and responsiveness during the review process.
Revision amounts vary depending on the service or package you've selected. Please visit the Design Services page for details.
Yes! Additional revisions and service add-ons can be added at any time for an additional fee.
Yes! If you know you'll need design work for an upcoming launch or event, you're welcome to reserve a spot in advance.
The files you receive depend on the service you've selected. A full list of deliverables is included on each service page and in your project quote.
Commercial usage rights are included with most services. Ownership and licensing details will always be outlined in your selected package and Client Agreement.
Yes. Your final project files will be securely stored in a shared Google Drive folder for up to two years after final delivery, giving you easy access if you need them again.
Yes. A non-refundable 50% deposit is required for all custom design projects before work begins.
No problem! Additional edits or future updates can be requested at any time and are billed as additional design work.
Yes. If your project requires additional confidentiality, we're happy to sign a Non-Disclosure Agreement (NDA) before work begins.
Yes! We work with clients internationally. Any project-specific logistics will be discussed during the inquiry process.
At this time, Bri Artx Studio provides professionally prepared digital files only. We do not offer printing services.
To help your project run smoothly, we recommend gathering any existing logos, brand assets, reference images, content, and project information before work begins. Providing these materials early helps keep your project on schedule.
We currently accept Interac e-Transfer and other payment methods listed on your invoice.

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